On arrival in Panama with flight AA959 one of many two luggages, a Roncato luggage, ( pictures attached ) price €189 arrived damaged. I quickly went to the appropriate Business Within the airport, where by the one remark was that they handed me a « examining Report Damage recognize », which I enclose herewith. I put in the next day searching for a brand new baggage and seeking to get in touch with all your offices by means of the phone numbers indicated within the explained document devoid of, on the other hand, receiving any reply – the telephone isn't answered and the line goes blank after a number of minutes of waiting around, irrespective of which selection I dial. I As a result move forward my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again try and Speak to your Place of work within the airport, but the sole information they may give me was to difficulty a criticism by means of your site, which I am now undertaking. Aside from the above mentioned, I do have another – and probably far more serious – grievance. At time of my reservation I paid an extra $88 ($44 Each and every) for further comfort seats. To my shock, the seats turned out to generally be the normal – no more – seats.
Buyers also can American Airways consumer service throughout the email listed in this article: . We gained an automatic reaction within just a few minutes, even so the correspondence did not deal with our query.
I am crafting to tell you of my Terrible working experience flying on American Airways. Initial off, I had been confirmed on flight # 1696 from New Orleans to Chicago for any 5:fifteen departure on 7/nine/07. Evidently soon after various adjustments to this departure time with little or no communication from an Airline consultant concerning the delay (until eventually the flight time elapsed and no updates were produced) I inquired and figured out which the hold off was a direct result of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I acquired that soon after presenting to my departure gate for my relationship, that the flight # 4169 departed below twenty minutes just before my arrival with the gate.
I'm unfortunate to convey I am upset in American Airline’s dealing with of the matter. We never been given our bags until eventually late from the day on March 13th. To add insult to injuries we were charged $25 for each bag by American Airways for our return flight house While we didn’t pay out to examine our luggage on just how towards the Virgin Islands.
Just flew america Airways via american eagle….experienced the rudest flight attendant ever….An additional passenger was javing questions on connecting flight …she was so apprehensive missing it…flight attendant was so impolite and no help….she was awful to travellers full serving beverages…..we sat for twenty minutes waiting foe gate when landing in chicago…Many people needed to uae restroom…she snapped at individuals after we made an effort to use restrooms.
following a delayed flight outside of Detroit because there wasn’t a functioning PA program( which we were instructed was FAA required). We reloaded on precisely the same plane and flew to Dallas about two several hours afterwards. ( the flight attendants had to stroll the ailes to speak). our flight was to depart at 600am. we at last still left at 1145am. On arriving in Dallas we have been rushed to our following gate for Denver. Upon arriving in Denver late afternoon, we had no baggage. We ended up informed It might be on one of the future three flights from Dallas.
On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix which was to leave at 7:50 by using a end in Charlotte NC. At about three or four pm around the working day of our departure, American Airlines delayed our flight which might make us skip our connection in Charlotte which experienced no other flights out to Phoenix that day OR the subsequent! And why the hold off? No clarification. So with none help from an AA agent..(almost as if it had been our fault) we uncovered Yet another flight as a result of Dallas…which remaining in one hour and a fifty percent. We built it for the airport but with Yet one more rude AA agent, (I understood it had been occupied with the vacations and all) I had been confident that I could get my bag in Dallas due to the fact we now experienced to spend the night time there. I requested him concerning the tag that looked like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just select it up in Dallas and recheck it each morning. Properly the bag did not allow it to be within the conveyer in Dallas. When I requested A different agent about it, he mentioned it had been in a giant home and it absolutely was heading out whenever we still left each morning. I informed him I wanted it for my resort remain, and he informed me it could get four hours to receive it. Ok…nevermind…I’ll be back again right here in 4 hours!!! So I still left to the Dallas lodge without my baggage.. Acquired on our flight the subsequent morning and took off promptly.
I remaining LGA August 26, 2015 and possess my baggage declare ticket but will need a copy of my airlinet ticket because I arrived residence to discover my jewellery and purse were being missing from my luggage – I have submitted a declare bu they need a copy of my ticket and I can’t discover it – can u send out me a copy of it or inform me how I can discover it — almost everything else was in tact almost nothing disturbed except these items and purse was laying of leading and jewelry was in aspect pocket
traveling from Miami to Lima on Saturday March 21 even when I reserve the seats beforehand I acquired the final row on the ideal facet by the window plus the seat didn't move earning my flight tough ., on how back again on flight # 918 the service was worst. through the check in I needed to open up my accommodate instances to even up the weigth . After i give to pay for The three added lbs . they attempt to demand me $ a hundred and eighty.00per go well with case. avoiding to pay $ 480.00 I had to go on he flooring to maneuver about my belongins ,I had to go back to the counter simply because out seats ( we were being # ten on line at check in ) had been separates, following that we experienced to help keep going for walks within the gates since the counter worker hardly ever gave us the gate range, ( Once i inquire with regards to the gate data to another amercian ailines worker in gate 26 he pointed into the gate screan ) this time the seats felt smaller sized that standard , the food was terrible, the bread was so tricky , the lettuce over the salad glimpse aged , I returned the foods exactly the same way which i obtained it, The sunshine turns off though im looking through Click Here severeal instances which i had to keep my finger to the change to carry on looking through following five awful hours I obtained to your conclusion which i wont travel on American Airlines all over again
In April 2014 I had been provided a voucher for assisting having an sick individual on one among yur flights. Regrettably on account of some unforeseen conditions I haven't been in the position to employ the voucher.
we usually fly united. constantly. a short while ago, having said that, we experienced the opportunity to purchase a A great deal reduced fare on the web as a result of american Airways. now i see why it had been reduced — consumer service was atrocious, the web site didn’t perform correctly, And that i dropped out on a superb offer.
I understand that it might be a while ahead of USAIR and American application will probably be synched. But, there is absolutely no cause for your agents to become so disconnected.
I'm emailing this remark to you personally so that AA may possibly greater be capable of stimulate staff members being additional courteous when factors go Mistaken.Client service may make this kind of variation for anyone utilizing your service.
Worst Airline at any time?!?! Lost my baggage in Charlotte NC, February six following offering it (in conjunction with my spouse’s) to 2 attendants for the baggage belt for returning travellers. Hers arrived in on our flight, mine didn't. Now eleven days later and just after getting gone through phone hell plus some really non caring people today, I've had no Get in touch with from everyone. The standard respond to is “we are still trying to Track down your luggageâ€. Their questionnaire and all kinds are actually sent to Baggage Declare department but nobody truly seems to have an interest in executing anything at all to reduce their difficulties.